Account FAQ: Registration, KYC & Verification
This page covers everything about your JILIACEAPP account: signing up, passing KYC, which IDs work, and the rules that keep the whole thing above board. Get verification right once and payouts stay smooth afterwards.
Getting verified without the back-and-forth
KYC (Know Your Customer) is a one-time identity check required before your first withdrawal. It is a PAGCOR requirement, not a JILIACEAPP invention, and it exists to confirm your age and protect your account. Review takes 24–48 hours.
You only need one valid government ID. Any of these is accepted:
- Philippine passport
- SSS card
- UMID
- PhilHealth card
- Driver's license
- PRC ID
The rules that keep your account safe
- You must be at least 21 years old to register and play: Philippine law, verified during KYC.
- Your account and any payment wallet must be in your own name. Third-party accounts are rejected outright.
- One person, one account. Duplicate accounts can be closed and can hold up payouts.
- Keep your registered details accurate so a payout is never delayed by a name or number mismatch.
Frequently Asked Questions
How do I create an account?
Tap Register, enter your mobile number and a password, and confirm the OTP sent to your phone. Setup takes about two minutes. You can browse straight away, but you will need to complete KYC before your first withdrawal.
How old do I have to be?
At least 21. This is required under Philippine gaming law and is checked during KYC. Any account found to belong to someone under 21 will be closed.
Which IDs are accepted for KYC?
Any one of a Philippine passport, SSS card, UMID, PhilHealth card, driver's license, or PRC ID. You only need a single valid government ID to complete verification.
How long does KYC take?
Verification is a one-time review that takes 24–48 hours. Once approved you never repeat it, and withdrawals afterwards are self-service.
Why must my account be in my own name?
PAGCOR rules require it, and it protects you. Payments to or from a wallet in another person's name are rejected, which is why deposit and withdrawal accounts must match your verified identity.
Can I set limits on my own account?
Yes. Daily, weekly and monthly deposit limits, reality-check reminders and self-exclusion are all available from your account settings. See the Responsible Gaming page for the full toolkit.
Ready to Play at JILIACEAPP?
Register in under a minute, deposit via GCash, and claim your welcome bonus.